Terms of service
Last updated: October 30, 2026
1. Operator and Scope
Visfero is the storefront brand of Xingxuan Technology (Hong Kong) Limited. Our registered business address is ROOM 18 2/F, TUSPARK, 118 WAI YIP STREET, KWUN TONG, Hong Kong SAR, China. Contact us at info@visfero.com.
These terms cover use of our website and dealings with Visfero, together with the terms agreed for an accepted order and the relevant shipping, return, warranty and privacy policies. If you act for an organization, you must have authority to do so.
2. Products and Professional Use
Product information, demonstrations, articles and sample images are provided for professional product evaluation. They are not individual medical advice, diagnosis or treatment instructions and do not guarantee a clinical outcome.
Use equipment according to the manufacturer’s instructions for the exact model and software version and applicable local requirements. A product listing or general supplier registration does not by itself establish regulatory clearance or sales eligibility for a particular model or destination.
3. Prices and Orders
Before you commit to an order, we will confirm the seller, model and configuration, quantity, total price and currency, payment method, delivery terms and after-sales policies. Prices on the Visfero store are in US dollars.
4. Shipping and After-Sales
Visfero offers:
- Shipping and taxes included for United States orders, with delivery in 7–10 days.
- Order processing and dispatch within 24 hours.
- A 30-day trial with free returns.
- A three-year warranty.
The applicable Shipping, Returns and Warranty policies explain these commitments.
5. Software
Visfero software is free for life, with no subscription. Check the App, device and operating-system requirements for the model you are buying. Separate third-party services may have their own terms.
6. Website Use
You may use website information for lawful product evaluation and dealings with us. Do not use the website for fraud, impersonation, unlawful activity, malware or unauthorized access. Third-party websites and services have their own terms; references to them do not imply endorsement.
7. Support and Privacy
Contact info@visfero.com for product or order questions. Do not send patient records, identifiable clinical images, passwords or full card details through general enquiries. Product support is not a medical consultation or emergency service. Our Privacy Policy explains how we handle website and customer-communication data.
8. Legal Rights
Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded. A later website update does not silently reduce rights attached to an accepted order.
Questions: info@visfero.com