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POLICIES & LEGAL

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Medical Use & Safety

Important guidance on professional use, product documentation and safety.

Effective date:

Important information about professional use, product instructions and safety.

Who this site is for
Professional buyers
Use requirements
Instructions for your model
Clinical decisions
Qualified professional judgment
On this page

About the information on this site

Visfero provides handheld ultrasound information for healthcare professionals and organizations. This website, its articles, demonstrations, sample images and general support messages do not provide medical advice, an individual diagnosis, treatment instructions or an emergency service.

Follow the instructions for your model

Any device must be used only for the intended purposes, patient populations, applications and operating conditions supported by the manufacturer's instructions for that exact model and software version, and permitted in the destination. The operator must have the qualifications and training required by those instructions and local rules. A product description, probe format or example image does not establish suitability for a particular procedure.

Before purchase or clinical use, confirm the applicable instructions for use, indications, contraindications, warnings, cleaning and disinfection requirements, compatible software and mobile devices, and any restrictions on who may purchase or operate the equipment. Do not use a device clinically if the required instructions or suitability information are unavailable.

Professional interpretation and clinical decisions

Ultrasound images require interpretation by an appropriately qualified healthcare professional in the context of the patient, clinical assessment and other relevant information. Do not use website sample images to diagnose an individual, or use this website as a substitute for professional assessment. Patients should consult a qualified healthcare professional for medical diagnosis and care; these products are not offered here for self-diagnosis.

Sample images and performance limits

Images and videos show selected examples, rather than guaranteed results for every user or patient. Image quality and usability depend on the specific configuration, settings, operator technique, patient characteristics, application and operating environment. Published display-depth settings are not a guarantee of tissue penetration or diagnostic accuracy. No device, website statement or brand message guarantees a diagnosis, a successful procedure or a clinical outcome.

Availability and regulatory information

A product page, quote request or supplier statement is not evidence of FDA clearance or approval, a Canadian medical device license, or authorization for a particular clinical application. Visfero must confirm the applicable model and destination requirements before accepting a sale.

Safe handling and support

Follow the manufacturer's instructions for inspection, charging, operation, cleaning, disinfection and storage. Stop using equipment that appears damaged or malfunctions and contact us for assessment. General support cannot replace model-specific operating instructions or clinical training.

Contact info@visfero.com for product and technical questions. We provide an initial response within one business day; this is not a clinical consultation or a guaranteed repair time. Do not send patient-identifying scans, medical records or other sensitive patient information to our general support mailbox. If a medical emergency is suspected, contact local emergency services or an appropriate clinical service immediately.

Our responsibility

Respect for clinicians does not remove our responsibility for accurate product information, applicable product obligations or the support we promise. This notice does not change the manufacturer's intended use, waive product-safety obligations, or exclude rights and remedies that cannot lawfully be excluded.

Brand presentation and supporting documents

Product photographs show original manufacturer equipment without Visfero device branding. Some supplied interface labels have been translated into English while retaining the complete scan. Confirm the actual configuration, labeling, software and included accessories in your quote. A photograph, sample scan or demonstration does not establish regulatory authorization or expand the manufacturer's intended use.

Ask for the exact-model instructions and relevant destination documentation before purchase. We will not substitute a general supplier certificate, an unrelated model’s record or a website disclaimer for the documentation needed for the equipment supplied.

Manufacturer instructions for your model

Request the English manufacturer instructions and quick guide matched to your exact scanner model and supplied version. Visfero coordinates document confirmation with SonoStar. Use the applicable manufacturer instructions for operation, charging, cleaning, disinfection and service.

A guide for a product family or another version does not establish that every listed function or maintenance procedure applies to your scanner. The supplied model, software and intended-use documentation should be checked together before use.

HERE TO HELP

Have a question?

Ask us about your order, a return or your scanner. Please do not send patient information.

Contact us ↗

info@visfero.com

First response within one business day.

Questions? Talk to Visfero.

Contact us Request a quote