Device requirements
Questions about phones, tablets, operating systems, apps, and connection requirements.
Ask about compatibilityResources and Support
What would you like to check?
Choose a topic and include the model, version, and device details relevant to your question.
Start with your question.
Getting started
Questions about the setup steps and instructions for your exact system.
Ask about setupSaving and exporting
Questions about saving, transferring, and exporting images or clips.
Ask about saving and exportingEquipment and battery questions
Describe the device, the issue, and what happened before it began.
Describe an equipment issueOrders and purchasing
Questions about an order, configuration, delivery, or purchasing terms.
Ask about an order or purchaseInstitutional review
Tell us which equipment, purchasing, or support details your organization needs to review.
Start an institutional enquiryInclude the details that identify your setup.
For an existing device, include its model, your phone or tablet, app and operating system versions, and a short description of the issue. Add an order reference if it is relevant.
Please do not include patient names, records, or images in your enquiry.
Technical support enquiry